Land Bank

In line with its commitment to green finance, the bank participated in the Taipei International Plastics & Rubber Industry Show from September 24 to 28, 2024.With a focus on the themes of “Low-Carbon Transition, Ocean Sustainability” and “Smart Machinery Industry Upgrades,” the bank is helping local plastics, rubber, and machinery industries establish low-carbon, green supply chains.   In recent years, the Taipei International Plastics & Rubber Industry Show has centered around three key themes: “Innovative Materials,” “Advanced Manufacturing,” and “Circular Economy.” This year's show not only featured prominent companies but also attracted new players from the composite materials industry, showcasing cutting-edge R&D results and the emerging value chains within the plastics and rubber industry ecosystem.   To promote the low-carbon green transition, the Executive Yuan has been advancing the “5+2 Industrial Innovation Plan” since 2016, establishing the “Green Energy Technology Industry Innovation Promotion,” which has now progressed to version 2.0. This initiative focuses on four main pillars: “Green Energy Promotion,” “Industrial Development,” “Technological Innovation,” and “Green Finance,” to transform Taiwan into a safe, clean, and sustainable smart energy island and further positioning it as the Asia-Pacific Green Energy Hub.   As Taiwan continues to succeed in industrial innovation, the bank has actively responded to the vision of green finance. To extend its financial influence, it has integrated sustainable development principles into syndicated loan conditions and implemented responsible lending practices. As of the end of July 2024, the bank had facilitated 31 sustainability-linked syndicated loan projects totaling NTD195.2 billion, with NTD53.8 billion allocated.   In addition to developing an E (Environment), S (Social), G (Governance) credit evaluation process, the bank has utilized the “TESG Sustainability Development Index” database in recent years to gather information on the sustainability practices of publicly listed corporate clients. To further enhance the competitiveness of domestic industries, the bank has introduced several financing projects, including “Solar Photovoltaic and Energy Storage Equipment Loans,” “Green Building Financing Marketing Programs,” and “Low-Carbon Transition, Ocean Sustainability” financing projects. These initiatives encourage enterprises to improve their ESG performance, promote low-carbon transitions, achieve smart upgrades, and generate sustainable ecological benefits.   Aligned with the Financial Supervisory Commission’s “Corporate Governance 3.0 - Blueprint for Sustainable Development,” the “Green Finance Action Plans 2.0 and 3.0,” and the national goal of net-zero emissions by 2050, the bank is actively leveraging its financial influence to guide and support corporate development under the premise of ESG sustainability. This effort is creating a financial ecosystem of mutual prosperity between banks, businesses, and the broader social environment.   Contact: Chih-Cheng Hung Tel.: 02-2348-3339

Land Bank of Taiwan continues to excel in eldercare trust services, winning the Trust Award in the “Trust 2.0 Plan Evaluation” by the Trust Association of R.O.C. for the third consecutive year. This year, the bank has enhanced service quality by systematizing processes, streamlining contract content, diversifying cross-industry alliances, and assigning specialized personnel to improve service delivery.   To create a “four-dimensional” trust service—encompassing breadth, height, depth, and warmth—the bank has appointed trust specialists at branches across Taiwan to provide comprehensive services. It has also consistently organized exclusive “Eldercare Financial Planning Consultant” courses, encouraging employees to earn professional certifications, thus building a high level of financial expertise. The bank has deepened its trust service offerings by integrating eldercare needs with long-term care institution services. Additionally, the bank has partnered with local governments to establish public eldercare trusts and collaborated with social welfare organizations to protect the trust assets of elderly individuals and those with disabilities, further enhancing the warmth of its trust services.   In addition to winning the Trust Award for three consecutive years, the bank has also been recognized as an “Outstanding Bank for Elders and Disabled Trust Property” for five consecutive years and has received recognition from the Financial Supervisory Commission for its adherence to the “Fair Treatment of Customers” principles for six years in a row, highlighting its commitment to inclusive financial services.     Contact: San-chao Hung Tel.: 02-2348-3938

Land Bank of Taiwan has implemented multiple strategies, including Know Your Customer (KYC) in-person care, designated transfer anti-fraud mechanisms, and incorporating abnormal transaction patterns into early warning systems. Over the past year, the bank successfully prevented nearly 200 fraud cases, blocking a total of NTD150 million. After joining the “Eagle Eye Anti-Fraud Alliance,” the bank has expanded its use of AI models to strengthen fraud prevention efforts.   As global technology continues to evolve, fraud tactics have become increasingly sophisticated. To combat new AI-driven fraud methods, Taiwan's Legislative Yuan recently passed the “New Four Anti-Fraud Laws” in a third reading, complementing the Executive Yuan's “1.5 Edition of the New Generation Anti-Fraud Strategy Action Plan.” This comprehensive plan includes measures such as education and awareness, message blocking, financial flow disruption, and investigation and enforcement, significantly boosting anti-fraud effectiveness. The plan will expand next year to include Anti-Fraud 2.0, establishing joint defense and reporting mechanisms between financial institutions and virtual asset service providers.   In line with the nation's upgraded anti-fraud plan, Land Bank of Taiwan proactively joined the “Eagle Eye Anti-Fraud Alliance,” formed by the National Police Agency under the Ministry of the Interior and 35 financial institutions across Taiwan. The bank has developed its “AI Abnormal Account Early Warning Model,” which went live in August this year (2024). Compared to past manual judgments, the model’s accuracy in predicting abnormal accounts has significantly improved. Once signs of suspected fraud appear, the bank can promptly monitor and manage accounts, effectively safeguarding customer assets.   In addition to leveraging technology, the bank has enhanced internal employee training, making it more detailed and comprehensive than in the past. It regularly invites the National Police Agency's Criminal Investigation Bureau to educate employees on financial fraud trends and techniques for preventing fraud at service counters. Special attention is given to cases such as non-passbook deposits into accounts not belonging to the customer, elderly clients, and long-time inactive customers. For customers who have been warned by law enforcement, stricter identity verification procedures are followed when making withdrawals, transfers, or remittances at service counters.   However, fraud prevention is not solely the responsibility of the government and banks—society plays a vital role as well. To raise public awareness of fraud prevention, Land Bank of Taiwan has actively promoted anti-fraud education through public welfare initiatives such as “Visiting 368 Townships Nationwide,” “Fraud Prevention Pioneers: Youth Stepping Up,” and events held by the Taiwan Financial Services Roundtable. These efforts have reached over a million people through the bank’s nationwide branches, official website, and social media platforms, helping to improve the public's financial literacy and fraud prevention knowledge and fulfill the bank’s corporate social responsibility.   Contact: Ku-chien Lin Tel.: 02-2348-3701

Recognizing the potential of the Greater South economy, Land Bank of Taiwan, in collaboration with ten financial institutions, signed a 15-year syndicated loan agreement worth NTD8.175 billion with E United Group and Great Emperor Hotel Co., Ltd. (Kaohsiung Marriott Hotel) on August 20, 2024. This agreement, which includes sustainability (ESG) indicators, aims to drive the development of Kaohsiung’s tourism industry.   E United Group has been deeply invested in the Kaohsiung market for many years. In 2014, they entrusted Land Bank of Taiwan with a NTD7.186 billion syndicated loan for the development of the E-Da Asia Plaza Commercial Building (later renamed ESKY LAND), a tourism hotel and a shopping plaza, significantly boosting domestic and international business travel to Kaohsiung and enhancing the city’s international tourism image.   For this NT$8.175 billion syndicated loan, Great Emperor Hotel Co., Ltd. (Kaohsiung Marriott Hotel) has once again selected Land Bank of Taiwan as the lead arranger and managing bank for the 15-year term. The funds will be used to repay the previous loan. The syndicated loan is supported by ten financial institutions, including First Commercial Bank, Mega International Commercial Bank, Taiwan Business Bank, Bank of Taiwan, Agricultural Bank of Taiwan, Bank of Kaohsiung, Chang Hwa Bank, Taiwan Cooperative Bank, Sunny Bank and Export-Import Bank of the Republic of China. This broad participation underscores the recognition and endorsement of E United Group and Great Emperor Hotel Co., Ltd.’s long-term effective management by these institutions.   Located next to the Love River, Great Emperor Hotel Co., Ltd. (Kaohsiung Marriott Hotel) is one of Taiwan’s major international boutique hotels, known as “Taiwan’s Most Beautiful Urban Hotel.” It features over 700 elegant rooms and the largest banquet venue in southern Taiwan, capable of hosting weddings, various banquets, business meetings and seminars. The hotel also includes restaurants offering a buffet, vegetarian dishes, a steakhouse and Japanese cuisine, meeting the dining needs of both guests and locals. In 2023, it ranked among the top five national tourist hotels, solidifying its position as a leader in southern Taiwan’s hotel industry.   To encourage sustainable development in the hotel industry, this syndicated loan includes sustainability (ESG) indicators. If E United Group and Great Emperor Hotel Co., Ltd. (Kaohsiung Marriott Hotel) meet the energy-saving goals set by the loan and contribute to environmental energy conservation, they will benefit from preferential loan rates.   This year (2014), Land Bank of Taiwan has focused on green finance and sustainable prosperity, actively seeking credit agreements with leaders in the circular economy and sustainable energy industries. We promote “Low Carbon Transition and Smart Upgrade Loans,” “Green Building Financing,” and “Renewable Energy Equipment Loans - Green Power Marketing” to help businesses seize green energy opportunities, and guide partners and individual customers towards sustainability, creating an ecosystem of mutual prosperity for the bank, society, and environment.     Contact: Tzu-Chen Yang Tel.: 02-2348-3391

To demonstrate its steadfast commitment to sustainable development, Land Bank of Taiwan signed on to the Task Force on Climate-related Financial Disclosures (TCFD) in April 2022. The bank continues to adopt international methodologies to enhance risk management, focusing on “Governance,” “Strategy,” “Risk Management,” and “Metrics and Targets” to improve its climate risk management framework. Following third-party verification by the British Standards Institution (BSI), Land Bank of Taiwan has been awarded the highest audit level, “Level 5+: Excellence,” by British Standards Institution (BSI), confirming that its TCFD practices meet international standards.   The bank has long been dedicated to sustainability and has actively participated in green finance initiatives, including various carbon reduction and environmental protection programs. It has set clear net-zero emission goals and is progressively achieving green transformation in its operations. The bank offers a range of green deposit, green loan, and green bond products, including leading sustainable performance-linked syndicated loans and issuing sustainable development bonds. It also focuses on opportunities in the green energy sector by providing “Green Power Purchase Trust” services and promoting the use of green building materials, energy-efficient low-carbon technologies, and seismic-resistant facilities through its “Green Building Financing Marketing Plan.”   Additionally, to reduce its own carbon footprint, the bank has implemented paperless operations, adopted energy-efficient equipment, and used renewable energy. Its headquarters has achieved international certifications for “ISO 50001 Energy Management Systems” and “ISO 14001 Environmental Management Systems.” The bank has also completed greenhouse gas inventories for all domestic and international operations, obtaining an “ISO 14064-1 Greenhouse Gas Verification Statement.” Key carbon reduction initiatives include upgrading its air conditioning systems and using solar power for self-consumption, which are central to its carbon reduction and sustainability efforts.   In line with international initiatives, the bank has signed and implemented the Equator Principles and produces annual sustainability reports following the global standards such as the Global Reporting Initiative (GRI). These reports, along with information on the corporate website and annual reports, enhance the quality and transparency of ESG disclosures.   To boost its sustainability competitiveness, the bank has made “Leading with Green Finance, Spreading Wings, and Sustainable Co-Prosperity” its operational focus for 2024. It has not only entered the carbon credit market but also achieved a milestone by passing the “Nangang Branch High-Efficiency Chilled Water Machine Project” review by the Ministry of the Environment, making it the first financial institution in Taiwan to complete a voluntary greenhouse gas reduction project. The bank has also set carbon reduction targets for its financing and investment clients, encouraging them to transition to low-carbon operations, and build a sustainable ecosystem for the bank, society and environment.   Contact: Peng-Chiao Chu Tel.: 02-2348-3794

Dear Customer:   1. If you have already received a new Uniform Identification ("UI") number for foreign nationals and wish to change your UI number with the Bank, you can do so by following the instructions below:   (1) Change at the branch counter in person: Bring your renewed Resident Certificate, Record of ID No. in the Republic of China or Entry & Exit Permit to any of our branches for processing. You can download, print, and complete the "Application for Opening an Account and a Change in the Fundamental Particulars ( applicable to a natural person )" in advance to save time.   (2) Change by mail: Please download, print, and complete the "Application for New Unified Identification (UI) Number (For foreign nationals mailing purposes only)" and "CRS and FATCA Self-Certification Form- Individual", together with a photocopy of the ID card containing the new UI number, and mail to any branch for processing.   2.If you have any questions, please feel free to call our Customer Helpline at (02) 2314-6644 or consult the Land Bank branch nearest you. Click to find the Land Bank branch nearest to you: https://www.landbank.com.tw/En/Location/BranchList/Business-Units 3.For more information about the New UI No., please visit the National Immigration Agency website at: https://www.immigration.gov.tw/5382/5385/7445/238440/243278/243280/ ★To protect your rights and interests, if your account has been authorized to deduct paymentsor collect deposits (e.g. insurance premiums, stock settlement fees, payroll deposits, etc.), you are advised to contact the concerned parties to update your personal information to process such requests. In addition, the individual income tax declaration for 2021 is about to close, please note that the UI No. in your Individual Income Tax Return must be the same as the UI No. you have registered at the bank to facilitate tax payment (return) by bank transfer.

The previous headquarters of the Bank is located at Taipei City's Xiangyang Road. In 2005, the Bank cooperated with National Taiwan Museum, and the museum is in charge of restoring the monuments, and subsequent operation and management of the building. Officially opened as "Land Bank Exhibition Hall" in 2010, the museum's exhibition themes include "History of Land Bank of Taiwan" and "Paleontology Exhibition－Epics of life, the evolution", which is about paleontology and evolution. It is ideal place for learning about the origin of life on earth, and Taiwan's endemic species, and it is popular with both parents and children.   To give the children a fantasy tour of the museum, the Bank cooperated with National Taiwan Museum in organizing a two-day  "Overnight in Jurassic Park" charity event, inviting about 30 children from Ministry of the Interior Northern Region Children’s Home.   On August 16, the day of the event, the children visited the museum, observed the fossils of trilobites, mesozoic dinosaurs and cenozoic mammals at a close distance, dressed as different kinds of animals, and had a fun time with personnel from the headquarters. They were treated to an exciting magic show and stayed the night at the "Land Bank Exhibition Hall" with the dinosaurs. On August 17, the children had a knowledgeable trip through a stroll with the guides in the city of Taipei, where they listened to the history and stories of the city, and visited the only Government -owned camphor factory in Taiwan during the Japanese colonial period. The Bank hopes to give the children a memorable summer vacation through this exciting and interesting activity. Most importantly, it hopes that these children are able to remember the happy moments, and experience the beauty of the world.   The Bank is a wholly state-owned bank under the Ministry of Finance. Besides being dedicated in its core financial business, it also concerns for the less privileged and contributes to the community. Through this interesting educational activity, it hopes to  make the less privileged children feel the warmth of the society, as well as encourage the public to participate in more charitable activities.

The 2019 Spain masters, BWF World Tour Super 300, was held in Barcelona, Spain, from February 19 to February 24. Wang Chi-Lin and Lee Yang of the Badminton Team of Land Bank of Taiwan teamed up for the first time to participate in this international event. They beat the top 5 players of the world and won a gold medal. Wang also won another silver medal in the mixed doubles with Cheng Chi-Ya. These two teams performed splendidly in their debut and yielded successful result.   The Bank has organized the badminton team and tennis team to sort out and train outstanding young people as reserve team players as an integral part of the performance of corporate social responsibility. The Bank also takes care of their daily lives so that they may indulge in training and fine-tune their skill in the game. The prolonged effort of the Bank counted and made the Bank the cradle for the development of badminton players in Taiwan. These players have participated in many international events over the years and have learned much from these games. They hoped they could win again in the “2020 Tokyo Olympics” and hit new record for Taiwan.