Land Bank

For the first time, Land Bank took part in the 22nd National Brand Yushan Award, and it was revealed today (October 21, 2025) that the Bank delivered excellent results in eight categories, including one award in “Outstanding Corporate Leader,” five awards in the “Best Product Category,” and two awards in “Most Popular Brand Category.” This shows Land Bank's remarkable performance as a state-owned financial institution with stable operations and innovative development. Our chairman He Ying-Ming also took home the prestigious “Outstanding Corporate Leader” award, fully recognizing his exceptional leadership and achievements in promoting inclusive finance, accelerating digital transformation, and fulfilling corporate social responsibility.   With over four decades dedicated to the Bank from the grassroots level, Chairman He's extensive expertise spans across credit management, auditing, compliance, and debt management. He has always adhered to the business principles of “insisting on credit quality,” “strict risk control,” and “innovative management thinking.” His leadership as a professional manager led the Bank to achieve a record-high pre-tax net profit of NTD 18.729 billion in 2024. In the same year, the non-performing loan ratio was maintained at below 0.09%, with a loan loss provision coverage ratio of 1,887.08% – the highest among state-owned banks. With the Bank’s solid financial management, Chairman He was the well-deserved winner of the “Outstanding Corporate Leader” award.   Land Bank has rigorously promoted digital transformation, deepened inclusive financial services, and implemented sustainability policies. Its efforts were recognized by securing five awards in the “Best Product Category” for: “Robotic Process Automation – Enhanced AML Prevention,” combating financial crime with technological innovation; “Development of Lease Receivables Securitization to Diversify Capital Markets,” converting lease receivables into securitized products; “Currency Exchange at Land Bank,” expanding foreign exchange services through digital finance; “Making Loaning Easy for Workers with Land Bank’s Digital Tools,” implementing inclusive finance policies by continuously optimizing online systems; and “From 30 Minutes to 30 Seconds – Caring Medical Payments,” combining multiple payment processes to achieve financial inclusion.                Additionally, Land Bank has long been building its brand image as a professional real estate financial institution and actively promoting the development of badminton in Taiwan. Given this, Land Bank received two awards in the “Most Popular Brand Category” – “One-Stop Real Estate Cash Flow – 4C Digital Financial Services,” deepening one-stop services tailored to customers’ requirements and “Land Bank’s Half Century in Badminton – Cradle of Gold Medalists,” developing outstanding badminton players over the long term and supporting the development of the sport.   Guided by the business philosophies of “abundance, harmony, enthusiasm, and innovation,” we have passed the FSC’s “Fair Treatment of Customers Principles Assessment” for seven consecutive years, being recognized as a leading advocate for corporate social responsibility. In addition, our commitment to badminton has won the Bank the “Sports Activist Award” from the Ministry of Education for 16 consecutive years. Land Bank upholds the core principles of inclusive finance and sustainable co-prosperity, striving to become a first-rate financial institution that combines professionalism with social responsibility.   Contact person: Liao Cheng-Yu Tel.: 02- 2348-3283

The FSC announced its 2025 Fair Treatment of Customers Principles Assessment results on the 16th, recognizing banks that ranked in the top 25% for the excellent results they delivered in 2024. Land Bank was among those banks. With the joint oversight of the Board of Directors and senior management, Land Bank has fully implemented the value of “putting customer interests first,” promoting the fair customer treatment principle. In 2019, Land Bank formed the “Customer Care Committee,” with senior management convening cross-department meetings. At meetings, reasons for customer complaints are discussed, improvement initiatives are formulated, and fair customer treatment measures are refined. The Committee regularly reports its progress to the Board of Directors, which oversees and issues directives in accordance with its supervision responsibilities. This has led to the business units striving for improvement, in particular safeguarding customer interests and key assessment areas for 2024: “measures and effectiveness of fraud prevention by sectors” and “durability of complaint handling mechanisms.” In order to enhance the accessibility of financial products and services, Land Bank has set up comprehensive software/hardware facilities, education, and training. Depending on customer requirements, our ultimate goal is to create a friendly banking ecosystem and overcome barriers through multiple platforms and communication outlets, achieving customer equality. As for social value creation and participation, we are committed to achieving inclusive finance through “friendly financial services,” “support for financially disadvantaged groups,” “financial literacy promotion,” “SME growth support,” and other measures. By doing this, we not only cater to the financial service needs of various communities but also establish a well-rounded and friendly banking environment. For six years in a row, the Bank has received recognition from the FSC’s “Fair Treatment of Customers Principles Assessment.” This year, the FSC introduced an online evaluation system focusing on four key assessment areas: implementation of fair treatment initiatives, proper handling of financial consumer disputes, the Board's level of commitment and concrete actions, and financial inspection and routine supervision. The Bank once again achieved remarkable results, ranking in the top 25%, making this the Bank’s sixth recognition since the assessment began in 2019. In the future, the Bank will continue to safeguard the interests of its customers, enhance financial accessibility, and foster an ethical corporate culture. By doing so, we aim to earn customer trust and pursue sustainability, moving toward becoming a high-quality and friendly financial institution.   Contact person: Li Chun-Lin Tel.: 02- 2348-3295

Dear Customer:   1. If you have already received a new Uniform Identification ("UI") number for foreign nationals and wish to change your UI number with the Bank, you can do so by following the instructions below:   (1) Change at the branch counter in person: Bring your renewed Resident Certificate, Record of ID No. in the Republic of China or Entry & Exit Permit to any of our branches for processing. You can download, print, and complete the "Application for Opening an Account and a Change in the Fundamental Particulars ( applicable to a natural person )" in advance to save time.   (2) Change by mail: Please download, print, and complete the "Application for New Unified Identification (UI) Number (For foreign nationals mailing purposes only)" and "CRS and FATCA Self-Certification Form- Individual", together with a photocopy of the ID card containing the new UI number, and mail to any branch for processing.   2.If you have any questions, please feel free to call our Customer Helpline at (02) 2314-6644 or consult the Land Bank branch nearest you. Click to find the Land Bank branch nearest to you: https://www.landbank.com.tw/En/Location/BranchList/Business-Units 3.For more information about the New UI No., please visit the National Immigration Agency website at: https://www.immigration.gov.tw/5382/5385/7445/238440/243278/243280/ ★To protect your rights and interests, if your account has been authorized to deduct paymentsor collect deposits (e.g. insurance premiums, stock settlement fees, payroll deposits, etc.), you are advised to contact the concerned parties to update your personal information to process such requests. In addition, the individual income tax declaration for 2021 is about to close, please note that the UI No. in your Individual Income Tax Return must be the same as the UI No. you have registered at the bank to facilitate tax payment (return) by bank transfer.

The previous headquarters of the Bank is located at Taipei City's Xiangyang Road. In 2005, the Bank cooperated with National Taiwan Museum, and the museum is in charge of restoring the monuments, and subsequent operation and management of the building. Officially opened as "Land Bank Exhibition Hall" in 2010, the museum's exhibition themes include "History of Land Bank of Taiwan" and "Paleontology Exhibition－Epics of life, the evolution", which is about paleontology and evolution. It is ideal place for learning about the origin of life on earth, and Taiwan's endemic species, and it is popular with both parents and children.   To give the children a fantasy tour of the museum, the Bank cooperated with National Taiwan Museum in organizing a two-day  "Overnight in Jurassic Park" charity event, inviting about 30 children from Ministry of the Interior Northern Region Children’s Home.   On August 16, the day of the event, the children visited the museum, observed the fossils of trilobites, mesozoic dinosaurs and cenozoic mammals at a close distance, dressed as different kinds of animals, and had a fun time with personnel from the headquarters. They were treated to an exciting magic show and stayed the night at the "Land Bank Exhibition Hall" with the dinosaurs. On August 17, the children had a knowledgeable trip through a stroll with the guides in the city of Taipei, where they listened to the history and stories of the city, and visited the only Government -owned camphor factory in Taiwan during the Japanese colonial period. The Bank hopes to give the children a memorable summer vacation through this exciting and interesting activity. Most importantly, it hopes that these children are able to remember the happy moments, and experience the beauty of the world.   The Bank is a wholly state-owned bank under the Ministry of Finance. Besides being dedicated in its core financial business, it also concerns for the less privileged and contributes to the community. Through this interesting educational activity, it hopes to  make the less privileged children feel the warmth of the society, as well as encourage the public to participate in more charitable activities.

The 2019 Spain masters, BWF World Tour Super 300, was held in Barcelona, Spain, from February 19 to February 24. Wang Chi-Lin and Lee Yang of the Badminton Team of Land Bank of Taiwan teamed up for the first time to participate in this international event. They beat the top 5 players of the world and won a gold medal. Wang also won another silver medal in the mixed doubles with Cheng Chi-Ya. These two teams performed splendidly in their debut and yielded successful result.   The Bank has organized the badminton team and tennis team to sort out and train outstanding young people as reserve team players as an integral part of the performance of corporate social responsibility. The Bank also takes care of their daily lives so that they may indulge in training and fine-tune their skill in the game. The prolonged effort of the Bank counted and made the Bank the cradle for the development of badminton players in Taiwan. These players have participated in many international events over the years and have learned much from these games. They hoped they could win again in the “2020 Tokyo Olympics” and hit new record for Taiwan.