Land Bank

On April 25, 2025, the “Urban Wetland Beauty - 2025 Environmental & Financial Education Program,” jointly put together by Land Bank Taiwan and Wetlands Taiwan, gathered teachers and students from Tainan Guangfu Experimental Elementary School of Ecology to visit Yuanzhonggang Wetland Park to promote environmental education. In response to the wave of sustainable finance, the Bank is committed to promoting natural resource conservation. For the past three years, the Bank has joined hands with Wetlands Taiwan to organize environmental education programs, gathering elementary school teachers and students to explore wetland ecosystems, forming a deeper connection to natural conservation.   Yuanzhonggang Wetland Park is designated as an important wetland (local level) by the Ministry of the Interior. Its rich estuarine ecosystem not only nurtures hundreds of species of flora and fauna, such as Taiwan’s native mangrove plants, the land crab and mudskipper, but also serves as a habitat for protected bird species, such as the pheasant-tailed jacana, ring-necked pheasant and Chinese egret. The Park is currently managed by Wetlands Taiwan and has been certified as an “Environmental Education Facility” by the Ministry of Environment. During the event, the Bank not only provided environmental education and a handmade leather keychain experience to the students, but a financial literacy class was also arranged to build up financial literacy and fraud prevention knowledge. Through this fun approach, the students took home financial concepts that can be used in their daily lives.   In order expand the practice of the FSC Sustainable Financial Indicators, we have undertaken a role in green finance in recent years. We are committed to guiding and supporting the development of enterprises as well as their low-carbon transformation, forming a positive sustainable financial ecosystem. In 2024, the balance of green financing increased by 40% year-on-year. The total amount of the Bank's ESG-linked syndicated loans also doubled compared to the previous year. We will continue to expand ESG loans in green financing and marketing programs for construction, renewable energy power generation equipment, low-carbon transformation and smart upgrading, and financing for Taipower suppliers. At the same time, we will continue to promote sustainability performance-linked loans, integrating ESG indicators into credit terms to guide our partners in joining in green finance.   With our years of commitment to sustainability, we received the “Sustainable Finance Award” by JCIC and “Gold in ESG Report Category” and “Social Inclusion Leadership Award” by TCSA in 2024. Moreover, we have been recognized as a top performer in FSC’s “Assessment of the Implementation of Treating Customers Fairly Principles” by Financial Institutions for six consecutive years. By leveraging our influence in the financial sector and caring for society, we aim to achieve our sustainable development goals.     Contact person: Liao, Cheng-Yu Contact number: 02-2348-3283

To accelerate digital transformation and internal innovation, while deepening AI application capabilities in various businesses, the Land Bank of Taiwan recently held an “AI Application” competition. The idea of the competition came from our chairman, inviting all units to think about how to apply AI technology to optimize services. Through this competition, we hope to reinforce the determination of the Bank on innovative applications and a strong foundation to elevate the competitive edge of the Bank.   The “AI Application” competition ran for five months, with 25 teams taking part. After internal judgment, six teams were selected to advance to the final round, which took place on May 8, 2025. The judging panel consisted of the Chairman, President and senior executives who were responsible for assessing the finalists’ proposals, covering AI technology applied to program development, procurement, credit rating, finance, customer service and their production of promotional videos. The finalists showcased their innovative ideas and the practical benefits of AI applications, with their efforts highly recognized by the judging panel and the attendees.   Prior to the competition, the chairman shared his practical experience in using AI in daily life, encouraging colleagues to make good use of AI tools in order to enhance their work efficiency. An award presentation ceremony followed immediately after the competition, with Chairman He and President Chang personally presenting the awards in a lively atmosphere. Before the presentation of the awards, President Chang encouraged colleagues to put these proposals into practice to truly integrate AI into their daily operations, working together to make the Bank smarter to better serve customers. By organizing this competition, we have fully demonstrated our determination to promote smart finance using technology as an engine and have taken positive actions to do so.     Contact person: Liao, Cheng-Yu Contact number: 02-2348-3283

Land Bank of Taiwan has joined the global voluntary carbon reduction initiative "Earth Hour" by turning off signage and exterior lighting at all its 149 branches nationwide. The lights will remain off for three consecutive evenings from Friday, March 21 to Sunday, March 23, 2025, demonstrating the bank's commitment to achieving net-zero emissions.   "Earth Hour" was launched by the World Wildlife Fund in Sydney, Australia in 2007, aiming to raise awareness about climate change issues through the simple act of turning off lights. The movement has now spread to over 190 countries worldwide. In addition to coordinating the lighting shutdown across its 149 domestic operations centers, the Land Bank is encouraging both employees and customers to participate in the initiative. The bank is also promoting the campaign through social media platforms, calling on all sectors to conserve energy and implement carbon reduction practices in daily life, working together toward sustainable development.   In response to Taiwan's 2050 net-zero emissions policy, the Land Bank has implemented both ISO14001 Environmental Management System and ISO50001 Energy Management System standards. The bank is taking a multi-pronged approach through greenhouse gas management, energy and water resource management, replacement of high-energy consumption equipment, and green building certifications. The bank continues to purchase green electricity and has installed rooftop solar power generation systems at its branch locations to increase renewable energy utilization. Last year, the bank's "Nangang Branch High-Efficiency Chiller Project" was registered as a voluntary greenhouse gas reduction offset project, receiving approval from the Ministry of Environment. This marks the first carbon rights project approved nationwide following amendments to the "Climate Change Response Act."   Upholding the principle of environmental sustainability, the Land Bank has also partnered with the Wetlands Taiwan Association and the Leopard Cat Association of Taiwan to strengthen environmental education at the grassroots level. Through these long-term efforts, the bank has received multiple recognitions, including the "Sustainable Finance Award" from the Joint Credit Information Center, as well as the "Sustainability Report Gold Award" and the "Social Inclusion Leadership Award" from the Taiwan Corporate Sustainability Awards (TCSA). The Land Bank aims to leverage its financial influence and dedication to social responsibility to create sustainable value in collaboration with all sectors, working toward a better future for our planet.   Contact: Cheng-Yu Liao Phone: 02-2348-3283

The Land Bank of Taiwan's years of commitment to environmental sustainability have again received national recognition. On February 26, 2025, the bank was awarded a certificate of appreciation for "Environmental Protection Adoption of Marginal National Non-Public Land" by the National Property Administration of the Ministry of Finance. Deputy General Manager Tzu-Ying Tsai represented the bank at the award ceremony, showcasing the successful three-way collaboration between the Ministry of Finance's land protection initiatives, environmental organizations' conservation expertise and the bank's green finance practices.   In pursuit of land conservation and environmental sustainability objectives, the National Property Administration has actively facilitated partnerships with environmental NGOs since 2019 to adopt marginal national non-public lands. Land Bank, guided by its ESG (Environmental, Social and Governance) positioning that emphasizes social care and environmental sustainability, has partnered with environmental organizations including the Wetlands Taiwan Association and the Leopard Cat Association of Taiwan to strengthen environmental education at the grassroots level. Through wetland field studies and school outreach programs, these initiatives have enhanced students' appreciation for environmental protection, earning recognition and appreciation from the Ministry of Finance.   Simultaneously, the Land Bank is supporting government policies through its role in green finance, addressing global environmental and climate change issues by launching initiatives such as "Green Building Financing," "Green Building Mortgage Loans" and "Green ESG Auto Project Loans." These programs promote green buildings, eco-friendly building materials and low-carbon transportation. The bank also focuses on the environmental risks and impacts of high-pollution and energy-intensive industries by enhancing its ESG review mechanisms. Land Bank has issued sustainable development bonds totaling NT$4.5 billion, with proceeds directed toward green investments and social benefit projects, effectively channeling funds to support sustainable development sectors and demonstrating the bank's commitment to advancing sustainable finance. In 2024, the bank received multiple recognitions, including the "Sustainable Finance Award" from the Joint Credit Information Center, as well as the "Sustainability Report Gold Award" and "Social Inclusion Leadership Award" from the Taiwan Corporate Sustainability Awards (TCSA). Additionally, the bank has earned recognition for excellence in the Financial Supervisory Commission's "Financial Service Industry Fair Customer Treatment Principles Evaluation" for six consecutive years. Through its financial influence and dedication to social responsibility, Land Bank aims to create a brilliant future of corporate, social, and environmental sustainability.   Contact: Cheng-Yu Liao Phone: 02-2348-3283

In order to capture opportunities in line with the New Southbound Policy, Land Bank’s general manager, Chih-Chien Chang, led a team to inspect the establishment of a new branch in Brisbane, Australia on December 23, 2024. The new branch was successfully opened today, marking the Bank’s 9th overseas branch.   According to the International Trade Administration, MOEA, Australia is one of the Taiwan’s top ten trading partners. Australia exports meat and agricultural products to Taiwan while Taiwan exports hi-tech products to Australia, fostering a mutually beneficial trade relationship. Investment between Taiwan and Australia has reached hundreds of billions of NT dollars, highlighting the strong and active economic ties between the two countries.   In response to market demand and business opportunities, the Bank applied to the Australian Prudential Regulation Authority (APRA) to establish a branch in Brisbane, demonstrating its determination to expand its global market. The new branch also lays a foundation for the long-term cooperative relationship between Taiwan and Australia.   The Bank pointed out that the Brisbane Branch will initially provide corporate lending, deposit and foreign exchange services, while also developing diversified financial services such as trade finance. Aside from providing services to Taiwanese businessmen and Chinese enterprises, the Bank will also expand its services to Australian enterprises and multinational companies based in Australia. In the future, our Brisbane Branch will serve as an important bridge to facilitate economic and trade exchanges between Taiwan and Australia. The Brisbane Branch’s priority is to provide diverse financial solutions for local companies, foreign companies as well as the Chinese community, supporting business growth and the development of customers in Australia.   Land Bank currently has 148 branches in Taiwan and 9 overseas branches (Los Angeles, Hong Kong, Singapore, Shanghai, New York, Tianjin, Wuhan, Brisbane, and Kuala Lumpur), and is in the process of setting up a branch in Tokyo. As the Land Bank expands its overseas financial footprint, it strengthens its profitability in the international market.   Contact person: Pei-Chun Lai Tel: 02- 2348-3552

To create a financial friendly environment, two new features were added to all Land Bank ATMs in December 24, 2024 - “Cross-bank cardless cash withdrawal with QR code” and “Talking ATMs for the visually impaired” which offered more convenient financial services for cross-bank customers and the disadvantaged.   Over the past year, the Bank has been upgrading its UI/UX interface languages, intelligent customer services, push OTP authentications, cross-bank cardless withdrawals with QR Code and talking ATMs. We are proud to announce that all of our ATMs have now been fully upgraded.   To meet the needs of migrant works and tourists, our ATMs support multiple languages: Japanese, Korean, Indonesian, Thai, and Vietnamese. To also strengthen the Bank’s intelligent customer service QR-Codes and OTP authorization services, customers experiencing problems while using the ATM can receive assistance upon scanning the QR Code for the Bank’s online intelligent customer service. Our ATMs can also be used to apply for OTP authentication, enabling quick verification of the customer and making our financial services more user friendly.   We have also introduced two useful features on the ATM - cross-bank cardless cash withdraw with QR-Code and talking ATMs. When customers withdraw cash from an ATM, after selecting Cardless Cash Withdraw and QR-Code option, they can scan their QR-Code and enter their cardless withdrawal pin within two minutes. This saves the user’s time as they no longer need to enter the financial institution code, withdrawal serial number and amount. Our talking ATMs (with deposit feature) allow the visually impaired to make deposits by selecting the Voice Deposit option and inserting their cash into the ATM, easily completing the process.   Pursuant to international standards, the FSC has developed the “Financial Inclusion Indicators for Taiwan”, setting specific benchmarks for accessibility, usability, and quality of financial services. Measurement indices include: the ratio of accessible ATMs, ratio of multi-lingual ATMs, as well as the promotion of bilingual model branches, fair treatment of customers, and dispute resolution mechanisms.   In line with FSC’s policy in meeting the needs of different ethnic groups and nationalities, over 60% of our branches are bilingual (Chinese and English) and we offer forms in Chinese and English, our branch signboards are in Chinese and English, and our staff speak both languages. Our target is to have all branches bilingual by the end of 2027 in order to provide fully diversified and friendly financial services.   At Land Bank, our priority is to create a friendly financial space and treat all customers fairly. We are committed to the systematization of processes, enhancing the conciseness of content of contracts, diversification of cross-industry alliances, and specialization of staff. At the same time, we continue to introduce accessible service counters, accessible ATMs, talking ATMs, sign language interpretation, and waive service charges for cross-bank withdrawals for our customers with disabilities. Dedicated to protecting the rights of vulnerable customers and preventing fraud and financial exploitation, we took the initiative to raise fraud awareness and offer user-friendly Standard Form Contracts and appropriate workflow management measures.   Our years of hard work in this area have been affirmed through winning the FSC's “Fair Treatment of Customers Assessment in the Financial Services Sector” award for six consecutive years, as well as the “TCSA Social Inclusion Leadership Award” for three consecutive years. Over the years, we have assimilated the fair treatment principle into our business DNA to construct a more inclusive and friendly financial space. In doing this, we hope that our customers will have a warm and convenient financial experience, hence establishing a sustainable ecosystem that promotes the prosperity of the bank, society, and the environment.   Contact person: Pei-Chen Hsu Tel: 02- 2348-3852

The Dali Branch of the Land Bank of Taiwan was reopened on December 23, 2024, at its new address No. 652 Dongrong Rd., Dali District, Taichung City, to provide our clients with the full range of services. Donations were made Huei-Ming School for Blind Children and Guang Liang Charity Society during the opening ceremony to fulfill our corporate social responsibility.     The Dali Branch of Land Bank has won the trust and support of local clients since it first opened its doors in 2007. The new location will feature modern equipment, accessibility spaces/facilities, and video remote sign language interpreting service to create a friendly and inclusive finance environment. Enhanced over-the-counter and digital finance services will cater to the diverse needs of our clients.     In addition to service quality improvements, the Land Bank is also working actively in the digital finance field to upgrade the “Land Bank” mobile banking app. The integration of personal financial services into a single platform will provide high-quality financial services 24 hours a day that shows every client our professionalism and caring approach.     As a 100% state-owned bank, the Land Bank hosts more than 300 charity events each year including blood donations, environmental protection, and visits to children’s/senior homes. Our staff actively volunteer to provide material assistance to disadvantaged groups. Recognition of Land Bank’s efforts over the years included winning the Trust Award for eldercare and people with disabilities in the “Trust 2.0 Plan Evaluation” from the Financial Supervisory Commission for five consecutive years, and being named as a top performer in the “Assessment of the Implementation of Treating Customers Fairly Principles (“TCF Principles”) by Financial Institutions” by the Financial Supervisory Commission for six years running. Land Bank has received the Sports Activist Award from the Ministry of Education for 16 years in a row making us a leading supporter of the sports and charities.        In the future, the Land Bank will continue to embrace our core philosophy of “giving back to society” through the promotion of inclusive finance, fulfillment of corporate of social responsibility, fostering a friendly and inclusive society, and provide clients with even more outstanding financial services. At the same time, we will partner with all segments of society to build a sustainable future together.   Contact Person: Chiang, Chu-Chia Contact Number: 02- 2348-3320

The Land Bank of Taiwan (LBOT) hosted the 2024 Charitable Trust Donation Ceremony on December 5, during which Chairman Ying-Ming He and President Chih-Chien Chang presented appreciation plaques to donors, including Farglory Land Development Co., Ltd., Clevo Co., Honhui Group, Mr. Hsu, and Mr. Chou, in recognition of their selfless contributions over the years.        According to statistics for the second quarter of 2024 published by the Ministry of Health and Welfare, Taiwan has approximately 1.22 million people with disabilities and around 210,000 low-income elderly individuals. With the number of people with disabilities rising annually, LBOT employs its charitable trust mechanism to fulfill corporate social responsibility and align with the Financial Supervisory Commission’s "Trust 2.0 Plan,” offering donors comprehensive, tailored charitable trust services.        Since 2016, LBOT has collaborated with local governments across the nation to launch social welfare charitable trusts based on donors’ visions and plans. By partnering with social welfare organizations, care facilities, and medical institutions, LBOT ensures that every donation achieves maximum impact and provides robust protection. This model fosters a virtuous cycle of collaboration between the government, financial institutions, and philanthropic individuals, channeling societal resources to care for individuals with disabilities and low-to-middle-income seniors. To date, the trust has raised more than NT$330 million, benefiting over 5,000 vulnerable individuals.        LBOT has established 42 charitable trusts for social welfare since its inception. Many donors have been long-time supporters, including corporate donors such as Farglory Land, Clevo, and Honhui Group, as well as private individuals like Mr. Hsu, Mr. Chou, and many other anonymous benefactors.        To express gratitude to donors for their partnership in advancing social care, LBOT invited the visually impaired group Woodpecker Band to perform classic melodies at the 2024 Charitable Trust Donation Ceremony. This initiative highlights support for performing groups from vulnerable communities, fostering the power of kindness in society while symbolizing the appreciation of all beneficiaries for the donors' generosity.        Guided by the philosophy of "what is taken from society is given back to society," LBOT has long leveraged its core business to promote diverse charitable trusts. Additionally, it organizes over 300 public welfare activities annually, including visits to orphanages and care homes, blood donation drives, and environmental protection initiatives. Thousands of employees voluntarily join as part of its corporate social responsibility efforts, providing tangible support to disadvantaged groups.       Over years of dedicated efforts, the Land Bank of Taiwan has achieved significant accolades, including winning the Trust Association's Elder Care Trust Award for three consecutive terms under the Trust 2.0 Initiative Evaluation Program; as an "Outstanding Bank for Elders and Disabled Trust Property" for five consecutive years; and recognition from the Financial Supervisory Commission for its adherence to the "Fair Treatment of Customers" principles for six years in a row. These recognitions underscore LBOT's commitment to inclusive finance and its success in creating a sustainable ecosystem of collaboration and co-prosperity among enterprises and society.   Press Contact: Cheng-Fang Kuo Contact Number: 02-2348-3990

To encourage corporate support for the sports industry, the Ministry of Education's Sports Administration held the 16th Sports Promoter Awards Ceremony on November 29. The Land Bank of Taiwan (LBOT) received three major honors in the sponsorship and promotion categories: the "Gold Award" for sponsorship, the "Long-Term Sponsorship Award," and another "Gold Award" for promotion. The awards were presented by Minister without Portfolio Shih Che to Chairman Ying-Ming He of the Land Bank of Taiwan.   LBOT's badminton team, established nearly half a century ago in line with national sports policies, and its women's tennis team, with a 27-year history, have been instrumental in advancing Taiwan's sports landscape. Every year, LBOT allocates dedicated funding to support team operations. Additionally, the bank constructed its own badminton and tennis facilities in Qingtan, Xindian, and has partnered with 11 key sports schools, providing training expenses and fostering a robust development pipeline from high school and university teams to professional teams. Today, LBOT's athletes are not only frequent winners in competitions but also core members of national teams, earning the institution a reputation as the cradle of Taiwan's badminton and tennis elites.   Beyond nurturing national athletes, LBOT is committed to being a steadfast pillar of support for its players. It allocates tens of millions of New Taiwan dollars annually for player nutrition, professional sports science training, and international competitions. Furthermore, LBOT has established a comprehensive career development system, offering post-retirement training to help athletes transition into banking roles while ensuring a stable and fulfilling career path.   Under its comprehensive training system and robust career development framework, the Land Bank of Taiwan has cultivated numerous rising sports stars. At the recent Paris Olympics, LBOT's Wang Chi-Lin and Lee Yang, known as Taiwan's golden men's doubles duo "Lin-Yang Pair," successfully defended their badminton men's doubles gold medal. This remarkable achievement not only set a new record as Taiwan's first in the sport but also marked the first-ever consecutive gold medal in Olympic badminton men's doubles history. Meanwhile, LBOT's women's tennis player, Tsao Chia-Yi, paired with Taiwanese tennis legend Hsieh Su-Wei, secured fifth place in the Olympic women's doubles, equaling Taiwan's best record to date.   Current LBOT players continue to shine on the international stage. In badminton, notable athletes include the "Lin-Chiu Pair" Wang Chi-Lin and Chiu Hsiang-Chieh, men's singles powerhouse "Left-Handed Cannon" Lin Chun-Yi and "Flash" Su Li-Yang, and rising women's singles talents Wang Yu-Hsi, Lin Hsiang-Hsuan, Lee Pin-Yi, and Liao Jui-Chi. Dominant doubles teams include the "Li Brothers" Lee Fang-Jen and Lee Fang-Chih, as well as Chang Ko-Chi and Chen Hsin-Yuan, Chen Zhi-Ray and Lin Yu-Chieh, and Chen Sheng-Fa and Chen Cheng-Kuan. Women's doubles players Yang Ching-Tun and Chang Ching-Hui, Lin Jhih-Yun and Hsu Yin-Hui, and Lee Chih-Chen and Lin Yen-Yu also remain competitive forces. In mixed doubles, star pairs such as Po Li-Wei and Chang Ching-Hui, Lu Chen and Lee Chih-Chen, Chen Cheng-Kuan and Hsu Yin-Hui, Chiu Hsiang-Chieh and Lin Jhih-Yun, and Chang Ko-Chi and Lin Yen-Yu consistently deliver victories. In tennis, "The Iron Cannon" Liang En-Shuo and "The Rising Star of Tennis" Tsao Chia-Yi have claimed multiple international women's tennis championships, further solidifying the Land Bank of Taiwan's legacy as a powerhouse in nurturing world-class athletes.   Land Bank athletes not only excel on the court but also act as ambassadors for public welfare. Chairman Ying-Ming He has prioritized corporate social responsibility (CSR) as a key objective for LBOT's sports teams. Through annual charity events, the teams engage with disadvantaged youth and promote badminton. Notable initiatives this year include the “Land Bank Invites Lin-Yang Fans for a Badminton Showdown” and charity fair event at the Land Bank of Taiwan Badminton Hall in April, the “Youth Badminton Summer Camp” in Nantun Elementary School in Taichung in July, and two upcoming “Badminton, Here I Come!” teaching events scheduled for November and December at Minquan Elementary School and Bailin High School in Taipei. These activities highlight LBOT's commitment to social welfare and inclusivity.         Beyond its commitment to CSR, LBOT plays a vital role in advancing digital and green finance. In recent years, the bank has actively promoted various loan programs to support enterprises in enhancing their sustainability efforts. These initiatives include “Low-Carbon Transformation and Smart Upgrade Loans,” “Green Building Financing,” and “Renewable Energy Power Generation Equipment Loans – Green Power, Green Profits Marketing.” Additionally, LBOT has collaborated with JCB International to launch eco-friendly financial products, such as the “Do Do Sports Card” made of sustainable materials and the limited-edition Wang Chi-Lin “Yulin Shining Card.” Together, they contribute to creating a sustainable ecosystem where the bank, its customers, society, and the environment thrive in harmony.   Contact person: Chun-Chang Li Tel.: 02-2217-3271 #121

FinTech Taipei 2024, Taiwan’s premier financial technology event, will take place on November 1-2, 2024. This year, the Land Bank of Taiwan is spotlighting charitable donations, introducing a TWQR code payment experience to inspire the public to extend kindness and hope to individuals with spinal cord injuries.        In response to the Ministry of Finance's ESG (Environmental, Social, and Governance) initiative, the Bank is participating under the theme "Spreading Love, Illuminating Hope for Spinal Cord Injuries" and actively advances charitable initiatives. Partnering with the Spinal Cord Injury Foundation, the Land Bank of Taiwan will operate a booth (Booth No. A333) where visitors can experience TWQR code payment firsthand. Donations made to the Foundation via this platform will be rewarded with exclusive limited-edition gifts, encouraging attendees to engage in this meaningful cause and "share love for spinal cord injuries at the right moment."        Beyond hosting regular charitable activities, the Land Bank of Taiwan has consistently championed the principle of fair customer service. In recent years, the Bank has prioritized the needs of vulnerable groups by introducing accessible service counters across all its branches nationwide. Additionally, all its ATMs are designed to be barrier-free, with many featuring audio services for visually impaired users. These efforts aim to create a more inclusive and welcoming financial environment, ensuring every customer enjoys a warm and convenient banking experience.        Driven by its vision to "Pursue Sustainable Development and Advance as a Leading Financial Institution," the Land Bank of Taiwan combines innovative financial services with social engagement and care. By embracing inclusive finance, the Bank fosters a sustainable ecosystem that benefits its operations, society, and the environment in harmony.   Contact Person: Ju-feng Kan Contact Number: 02-2348-3860