Land Bank

Public Banks Embrace Green Finance! Ho Ying-Ming, General Manager of Land Bank of Taiwan, attended the opening ceremony of the “2050 Net Zero City Expo” on the 19th, themed “Green Finance,” jointly exhibiting with 8 public banks to showcase the bank's recent achievements in promoting the Ministry of Finance's ESG initiative platform. This highlights Taiwan's smart city and net-zero city development momentum.   According to statistics from the World Meteorological Organization (WMO) under the United Nations, the global average temperature has hit a historic high in the past decade, with 2023 being the hottest year in human history. Facing climate change risks, Taiwan formulated the “2050 Net Zero Emissions Pathway and Strategy Overview” in 2022, including four major transformation strategies, two governance foundations, and twelve key strategic action plans, aligning Taiwan internationally towards a net-zero transformation.   Among the key strategic action plans, public banks are tasked with the critical role of green finance, including understanding corporate clients' carbon emissions, promoting data value-added and integration applications, using financial tools to guide enterprises and ensure due diligence, driving local enterprise supply chain decarbonization transformation.   In response to national policies, Land Bank of Taiwan, as a professional real estate bank, has been active in promoting “urban renewal and accelerated reconstruction loans for aging buildings,” as well as launching special project loans such as “Green Building Financing” and “Green Building Mortgages.” As long as clients meet conditions like using green building materials and obtaining Taiwan Architecture & Building Center's green building certificate, Land Bank of Taiwan offers interest rate or fee discounts, not only practicing green finance but also enhancing the quality of living for residents. At the “2050 Net Zero City Expo,” concrete achievements in urban renewal for aging buildings were showcased. As of 2023, Land Bank of Taiwan has approved cumulative financing of NT$185.1 billion for urban renewal and NT$60.2 billion for aging building reconstruction, leading among public banks.   Furthermore, Land Bank of Taiwan has long cultivated core strategic industries and SME loans, elderly care trusts, improved customer service quality, and support for badminton sports, further demonstrating remarkable ESG performance. It has not only received the FSC's “Six Core Strategic Industry Loan Excellence Award,” “SME Loan Outstanding Bank Equitable Regional Development Special Award in Central Taiwan,” and “Trust 2.0 Project Evaluation Elderly Care Trust Award” but also maintained a top 25% ranking in the banking industry fairness assessment for five consecutive years and received the Ministry of Education's Sports Promotion Award for 15 consecutive years.   To expand its sustainable competitiveness, Land Bank of Taiwan's operational focus this year is on leading in green finance and sustainable prosperity. Starting from the FSC's Green Finance Action Plan 3.0, it incorporates climate change and related risks into business operations, seizes opportunities, includes ESG factors in investment, financing, and product review processes, sets general industry exclusions and limits for high-polluting/energy-consuming industries, issues sustainable development bonds, launches green deposit products, and actively collaborates with corporate partners, guiding them and individual customers towards ESG green sustainability goals, creating an ecosystem of sustainable prosperity for the bank, society, and environment.   Contact person: Li Hsi-Chih Tel.: 02-2348-3295

On April 3, 2024, a strong earthquake with a Richter scale magnitude of 7.2 occurred off the coast of eastern Hualien. In response to this earthquake, Land Bank of Taiwan has initiated disaster assistance and customer care measures, including relief and loans related to natural disasters, actively assisting affected customers in applying for insurance claims, and allowing existing credit holders who are affected by this disaster to apply for temporary deferment of principal repayment or loan extension.   The disaster assistance and customer care measures provided by Land Bank of Taiwan are as follows: 1. Loans related to natural disasters (earthquakes): (1) Housing reconstruction and renovation loans in natural disaster areas: Processed according to Land Bank of Taiwan's “Operating Guidelines for Housing Reconstruction and Renovation Loans in Natural Disaster Areas,” with a maximum reconstruction loan amount of NT$2 million and a maximum renovation loan amount of NT$500,000. (2) Assistance for residential repair loans in natural disaster areas: Processed according to Land Bank of Taiwan's “Guidelines for Assisting Residential Repair Loans in Disaster Areas” jointly issued with the National Development Council of the Executive Yuan, with a maximum loan amount of NT$2 million, of which NT$200,000 may be used for purchasing essential daily life equipment. (3) Small and medium-sized enterprise disaster recovery project loans: Processed according to Land Bank of Taiwan's “Precautions for Small and Medium-sized Enterprise Disaster Recovery Project Loans,” with loan approval based on the individual conditions of each applying enterprise. 2. Existing credit holders who experience revenue decline due to natural disasters or other special circumstances and face repayment difficulties may apply for temporary deferment of principal repayment or loan extension according to Land Bank of Taiwan's loan extension operation guidelines. 3. Customer care service measures: Land Bank of Taiwan has already initiated customer care service measures and actively assists affected customers in applying for insurance claims. Customers with insurance-related inquiries can contact their nearest Land Bank branch or the bank's insurance agency department.   Since its establishment, Land Bank of Taiwan has upheld the mission of inclusive finance and green finance, actively responding to policy initiatives by providing various relief loans and assistance measures, not only providing momentum for national post-disaster reconstruction but also assisting enterprises in building sustainable and resilient operations.   For information regarding Land Bank of Taiwan's disaster assistance and customer care measures, please visit the official website http://www.landbank.com.tw or call the customer service hotline at 02-2314-6633.   Contact person: Li Chun-Lin Tel.: 02-2348-3287

With the auspicious start of the Year of the Dragon, the Land Bank of Taiwan organized a Lunar New Year gathering on the sixth day of the lunar calendar (February 15, 2024). Land Bank Chairwoman Chuan-chuan Hsieh, General Manager Ying-ming He, and unit managers connected via video conference to different branches to commend the Land Bank's staff for their outstanding performance in the 2023 fiscal year. The Land Bank achieved a historic high in pre-tax profits, amounting to NT$17.043 billion.   Looking ahead to 2024, Chairwoman Hsieh emphasized the importance of embracing the ethos of "advancing beyond yesterday" among all staff members. They are encouraged to persist in generating outstanding accomplishments for both the Land Bank and themselves. Within the framework of the Land Bank’s five primary strategic objectives—namely, "equitable credit allocation," "diversified revenue streams," "quality talent cultivation," "digitalization of operations," and "commitment to sustainable development"—the Land Bank will formulate more comprehensive and in-depth annual strategies. These strategies will be meticulously tracked through Gantt charts to ensure progress, with dynamic adjustments facilitated by ongoing feedback mechanisms. Additionally, real-time incentive structures will be implemented to enhance the thorough implementation and agility of established strategies.   Regarding "equitable credit allocation," the Land Bank is proactively increasing its corporate credit capacity by leveraging its current land and construction development loan credits. This involves adjusting the credit structure, managing risk asset utilization, and proactively preparing to comply with forthcoming BIS (Capital Adequacy Ratio) regulations.   For the year ahead, the Land Bank places significant emphasis on "diversified revenue streams," particularly through financial operations and fee income. In addition to actively allocating resources to cater to the business-driven fee income ratio of high-asset clients, there is a concerted effort to increase the proportion of financial operations to an optimal level.   To foster a positive corporate workplace culture, the Land Bank is actively implementing initiatives to exemplify its "quality talent cultivation" strategy this year. It has introduced HR policies and systems tailored to the needs of the new generation of employees, providing excellent talents with enhanced development opportunities.   Given the evolving landscape of technology and the escalating risks associated with information security, cybersecurity has emerged as the cornerstone of the Land Bank's "digitalization of operations" initiative. To bolster customer convenience and promote financial inclusion, the Land Bank continuously updates improvement plans for its financial service pathways based on customer feedback. This ensures that the Land Bank's app and digital services remain user-friendly and accessible.   On "commitment to sustainable development," the Land Bank has established new ESG (Environmental, Social, and Governance) objectives for the upcoming fiscal period. The Land Bank not only adheres to both GRI (Global Reporting Initiative) and SASB (Sustainability Accounting Standards Board) standards for compiling ESG reports but also integrates ESG considerations into its investment, financing, and product evaluation processes. The Land Bank has instituted broad exclusions for certain industries and imposed upper limits on investments and financing for environmentally detrimental or energy-intensive sectors. Additionally, it is exploring the implementation of greenhouse gas inventories at operational sites to bolster the competitiveness of its sustainable operations.   At the conclusion of the Lunar New Year activities, Chairwoman Hsieh drew inspiration from the Chinese proverb "Those that succeed stick to long-term goals, those that fail often set new goals" to motivate the bank's staff to set and pursue long-term objectives in the new year. She urged everyone to contribute their utmost efforts to ensure the Land Bank attains remarkable performance and success in the forthcoming year.   Contact: Pei-yu Liao Tel.: 02-2348-3064

The Land Bank of Taiwan (Land Bank) remains steadfast in its commitment to inclusive finance, embodying this commitment through four key initiatives: "friendly finance," "assistance to financially vulnerable groups," "promotion of financial literacy," and "support for the growth of small and medium-sized enterprises." For five consecutive years, the Land Bank has consistently ranked within the top 25% in the Financial Supervisory Commission's assessment of fairness in the banking industry's to treat clients fairly. This underscores its success in meeting the diverse financial service needs of various customer demographics.   The Financial Supervisory Commission (FSC) utilizes the "G20 Financial Inclusion Indicators" framework and the current state of the domestic financial market as benchmarks. Since 2020, it has implemented inclusive finance measurement indicators for Taiwan, evaluating the development and efficacy of inclusive finance within our financial sector from three key perspectives: accessibility, usability, and the quality of financial services.   As a state-owned bank, the Land Bank adheres to the FSC's inclusive finance indicators. Regarding the "friendly finance" measures, the Land Bank currently has 150 operating units, all equipped with accessible service counters, ATMs suitable for wheelchair users, and video call sign language interpretation services. The ratio of barrier-free ramp installations is approximately 95%, and the ratio of barrier-free restroom installations exceeds 88%. Moreover, to better serve customers from diverse backgrounds, the Land Bank has introduced a bilingual branch system in 89 branches, which constitute approximately 60% of the total number of branches.   In addition to catering to the needs of various communities, the Land Bank actively engages in "assisting financially vulnerable groups." As part of our response to the Trust 2.0 initiative, we have introduced five key trust services: social welfare hospice care, social welfare public welfare hospice care, pre-activated hospice care/insurance, social housing for the elderly, and integrated services for elderly living trusts. By the conclusion of 2023, the total trust volume has exceeded NT$450 million. Notably, the "social welfare public welfare trust" has positively impacted 4,605 individuals. Furthermore, the Land Bank offers micro-injury insurance and small-premium whole life insurance to address protection needs for economically disadvantaged individuals. Additionally, the Land Bank provides Phoenix Micro Start-up Loans to facilitate entrepreneurship, along with specialized loans tailored for unemployed middle-aged and elderly individuals seeking to establish their own businesses. In total, the Land Bank has extended loans to 331 account holders, totaling NT$141 million. During debt clearance procedures, the Land Bank also takes into consideration the debt repayment capabilities of economically disadvantaged groups, actively aiding them in resolving debt issues and reintegrating them into mainstream society.   Moreover, to foster public literacy on financial concepts and bolster awareness of fraud prevention, the Land Bank has championed initiatives under the banner of "popularizing financial knowledge." We have conducted numerous seminars on asset planning, asset inheritance, retirement planning, financial planning for low-income individuals, and anti-fraud awareness in schools and communities. These endeavors are designed to augment financial literacy and anti-fraud awareness among the public. As of the end of 2023, we had organized 49 outreach events, benefiting nearly 3,000 individuals.   In addition to helping individuals, the Land Bank is dedicated to bolstering Taiwan's economy, exemplified by our commitment to initiatives promoting the growth of small and medium-sized enterprises (SMEs). Through programs like the SME 100 Billion Stimulus Program, Post-Pandemic Stimulus Program, and Low Carbon Smart Management loan programs, we facilitate SMEs' access to operational funds, fostering mutually beneficial outcomes for the government, banks, and enterprises. By the conclusion of 2023, the Land Bank had approved SME loans totaling over NT$600 billion, garnering recognition from the FSC in the form of a Special Award for Outstanding SME Loan Banks for Equitable Development in the Central Region, underscoring our efforts towards balanced regional development.   Since its inception, the Land Bank has upheld the ethos of "what is taken from society is given back to society," championing the principles of inclusive finance and fulfilling corporate social responsibility. Looking back on the previous year, the Land Bank has organized over 300 charity events, with enthusiastic participation from over a thousand employees who volunteered their time and efforts. Furthermore, we've remained unwavering in our support for local smallholder farmers by purchasing seasonal agricultural products. Notably, we procured 15 tons of pineapples and 6.6 tons of pineapples and custard apples in the year 2023 alone, contributing to positive outcomes for farmers and society. To foster the accessibility of inclusive financial services, the Land Bank is actively promoting the adoption of "Land Bank Pay," such as by introducing the "Taiwan Pay" universal QR code payment service. By broadening the reach of mobile payment convenience across various platforms, we aim to incentivize more consumers to utilize mobile payment services. Additionally, the Land Bank collaborates with charitable and environmental conservation organizations to champion the "Donate Your Love, Charity at Your Fingertips" (愛心樂捐 隨手做公益) campaign. Through this initiative, individuals can support charitable causes by making donations using Land Bank's Land Bank Pay/Taiwan Pay QR code scanning feature, thereby contributing to creating a friendly and inclusive society.   Contact person: Hsi-Chih Li Tel.: 02-2348-3295

Traveling to Korea? Use Taiwan Pay and Enjoy 15% Cashback! On January 31, Hsieh Chuan-chuan, Chairperson of the Land Bank of Taiwan (Land Bank), accompanied by representatives from Financial Information Service Co., Ltd. (FISC), along with several state-owned banks and regulatory authorities, traveled to Korea to attend the "TWQR (QR Code Universal Payment Standard) Korea Launch Press Conference." Coinciding with this event, a cashback promotion was launched, offering individuals the opportunity to receive up to 15% cashback when utilizing Taiwan Pay/Land Bank Mobile Pay for QR code transactions at 30,000 participating merchants in Korea. This promotion is valid from now until April 30th.   To promote the adoption of mobile payments on a national scale through a "Mobile Payment National Team," Taiwan has brought together key stakeholders such as the Central Bank, Ministry of Finance, BAROC, FISC, and state-owned banks, including the Land Bank of Taiwan. The team has partnered with the Korean company BC Card to introduce TWQR in Korea. This historic collaboration represents the first time Taiwan's domestic payment system has been introduced in Korea. On January 31, a delegation made up of Chairperson Hsieh Chuan-chuan of the Land Bank, along with Paul C. D. Lei, Chairperson of BAROC, Lin Kuo-liang, Chairperson of FISC, Liu Su-chu, representative from the Central Bank, and Wang Su-ying from the National Treasury Administration, Ministry of Finance, as well as representatives from various state-owned banks attended the "TWQR Korea Launch Press Conference" in Korea. This event celebrated the entry of TWQR into the Korean market.   In celebration of TWQR's launch in Korea, Land Bank, in collaboration with various state-owned banks, is introducing attractive cashback promotions. From January 31 to April 30, 2024, travelers visiting Korea can take advantage of cashback benefits by simply using Taiwan Pay/Land Bank Mobile Pay to complete QR code payment transactions at designated local stores in Korea (including convenience stores or duty-free shops, among 30,000 Taiwan Pay partner merchants). By taking advantage of this promotion, users can enjoy "2% cashback for international QR code shopping transactions" and "up to 13% cashback when shopping at designated overseas merchants," allowing for a total potential cashback of up to 15%.   In alignment with the national agenda of inclusive finance and mobile payment initiatives, the Land Bank has adopted three key strategies. Firstly, by leveraging its extensive network of 150 branches and headquarters nationwide, the bank actively promotes the adoption of Taiwan Pay across various domestic consumption, transportation, and bill payment channels. This concerted effort not only facilitates the widespread use of electronic financial services but also fosters the growth of Land Bank’s personal banking product and service offerings. Furthermore, in collaboration with FISC and other state-owned banks, the Land Bank introduced the TWQR payment barcode in 2023. This initiative effectively consolidates various QR code scanning payment methods. As a result of these efforts, the Land Bank was honored with the Cross-Border Service Innovation Award from FISC in 2023. Thirdly, as part of the "mobile payment national team," the Land Bank has successfully promoted TWQR to overseas regions. The service is currently available in Japan and Korea, and is expected to expand to more channels and services in the future to meet consumer demands, thereby manifesting the principle of inclusive finance.   Since assuming office, the Land Bank Chairperson Hsieh Chuan-chuan, has prioritized "digitalization of operations" as one of the bank’s key strategic objectives. Under this initiative, six major pillars have been established, including digital financial services, digital payments, artificial intelligence applications, big data analytics, cross-industry collaboration, and digital talent development. Through these efforts, the Land Bank has created local digital financial brands such as "Land Bank Mobile Pay" and "Land Bank Mobile Banking."   To continuously strive for excellence and meeting customers' demands for digitalization and convenience, the Land Bank has proactively embraced the national initiative for mobile payments by promoting Taiwan Pay and TWQR. These efforts are geared towards reducing the carbon footprint linked to consumer transactions while fostering a “three good” ecological chain wherein good environmental sustainability, sound industry development, and the Land Bank’s role as a financial institution coexist and prosper harmoniously.   Contact: Wang Hui-chen Tel: 02-2348-3870

"The Flash" Su Li-yang from the Land Bank of Taiwan’s badminton team has successfully clinched bronze during the 2024 Thailand Masters of the BWF World Tour Super 300, defeating players ranked 11th, 21st, and 38th from Japan, Mainland China, and Hong Kong. Although eventually falling to the 12th-ranked star player from Singapore and securing the bronze medal, Su Li-yang's world ranking is expected to rise once again in subsequent competitions.   At the age of 22 and standing at 183 centimeters in height, Su Li-yang emerged as a rising star at the age of 15, making his mark by entering the Sydney International Series. Yang’s playing style is characterized by energy and rapid mobility, earning him the nickname "The Flash". With advancements in both physical prowess and skill, Su Li-yang has achieved notable success, clinching second place in two major events: the Taipei Open and the Indonesia Masters in 2023. Additionally, he has made several appearances in the semifinals of international challenge matches and proudly represented Taiwan as a member of the Taiwan delegation during the "2022 Asian Games in Hangzhou," China.   Currently holding the 33rd position in the world rankings, Su Li-yang occupies the 30th spot in the Olympic qualification rankings. Following his bronze medal victory at the 2024 Thailand Masters, he is well poised to ascend even higher in the rankings, thereby accumulating crucial points for Olympic qualification.   In line with the national vision of "Healthy Citizens, Excellent Athletics, and Vibrant Taiwan," the Land Bank of Taiwan (Land Bank) has established its badminton and women's tennis teams since the 1970s, aiming to bolster the badminton and tennis industries in Taiwan and create a comprehensive player development system. This initiative ensures that athletes can compete for the nation without any concerns. In recent years, the Land Bank has cultivated exceptional talents such as Wang Chi-lin of "Lin-Yang Pair," "Little Cannon" Liang En-shuo, "Left-Handed Heavy Cannon" Lin Chun-yi, "Lee Brothers" Lee Fang-jen and Lee Fang-chih, as well as "The Flash" Su Li-yang, making significant contributions to the advancement of sports in Taiwan.   Moreover, the Land Bank is deeply committed to corporate social responsibility, regularly organizing badminton summer camps and charitable coaching activities, where our national badminton players impart their professional expertise and sportsmanship to the next generation. Through these initiatives, the Land Bank aims to encourage young players and underprivileged groups to showcase their talents and potential.   In addition to nurturing the sports industry and fulfilling its social responsibilities, the Land Bank leverages its prominent role in green finance to collaborate with businesses and governments in creating a low-carbon and energy-efficient vision. This encompasses initiatives such as promoting "Low-carbon Transformation and Smart Upgrade Loans," "Renewable Energy Equipment Loans - Green Energy and Green Benefits Marketing Programs," and "Green Financing for Buildings." Through these endeavors, our goal is to establish an “three good” ecological chain wherein environmental sustainability, industrial development, and financial roles coexist and prosper harmoniously.   Additionally, the Land Bank's JCB credit cardholders enjoy various benefits, including discounted rates at five-star hotels, complimentary dining for one person when two dine together on weekdays at five-star restaurants, and discounts on online platforms. What's more, cardholders are entitled to airport transfers and VIP lounge access upon meeting certain spending criteria. In response to the growing trend of mobile payments, we've launched international QR code shopping services in Japan and Korea, providing up to 15% cashback on purchases at participating stores. These initiatives align with our commitment to inclusive finance and cater to the evolving needs of consumers. Contact: Li Chun-chang Tel: 02-2217-3271 #121

On the December 22nd, the Financial Supervisory Commission (FSC) hosted the "Domestic Bank Presidents’ Business Liaison Meeting" and commendation ceremony, recognizing banks that ranked in the top 25% for their standout performance in adhering to the principle of fair customer treatment in the financial services industry for 2023. The Land Bank of Taiwan (Land Bank) has been recognized for five consecutive years, showcasing its consistent exemplary performance.   Under the joint supervision of the Board of Directors and the senior management team, the Land Bank upholds the core value of "prioritizing customer rights," promoting the concept of fair customer treatment. In 2019, the Land Bank established its "Customer Care Committee", and the senior management team subsequently convened cross-departmental meetings to thoroughly review the causes of customer complaints, formulate improvement measures, and contemplate enhancements to fair customer treatment. Routine updates on the impact of these initiatives are presented to the Board of Directors, fulfilling their supervisory role by offering guidance and directives. This motivates various departments to actively strive for improvements, particularly in the scope of "friendly service" and "business integrity," as emphasized in the customer rights evaluation for 2023.   To enhance the accessibility of financial products and services, Land Bank has invested in both services and hardware infrastructure while refining educational training programs. Recognizing the diverse needs of its clientele, the bank is dedicated to creating a customer-friendly financial environment. Through the implementation of various platforms and communication channels, barriers are overcome to achieve customer equality.   To bridge the gap in financial knowledge and prevent financial exploitation and fraud, the Land Bank’s business development team goes above and beyond conventional banking boundaries, conducting outreach activities in schools and rural areas to raise awareness of financial exploitation and fraud. Moreover, a few of the Land Bank’s 150 service points are situated in rural regions and offshore islands, where we offer accessible and friendly financial services. Recently, the Land Bank collaborated with the Ministry of Finance's Universal Shared Cash for All (全民共享普發現金) policy, assisting in the distribution of cash in rural areas. This underscores our broader commitment to implementing fair customer treatment initiatives.   In the future, the Land Bank will continue to uphold the rights of customers from diverse backgrounds, enhance financial inclusivity, and cultivate a corporate culture grounded in integrity. The Land Bank is dedicated to earning customer trust, pursuing sustainable development, and striving towards becoming a high-quality and customer-friendly financial institution.   Contact person: Hsi-Chih Li Tel.: 02-2348-3295

Land Bank Mazu Affinity Card cardholder benefits are now better than ever! In line with the Land Bank’s commitment to customers, on January 9, 2024, the Land Bank collaborated with Baishatun Gong Tian Temple to complete the fifth "Land Bank Baishatun Gongtian Temple Precious Card" fire-crossing ritual. Regarding cardholder perks and benefits, Mazu Precious Card cardholders will enjoy a 1% cash rebate for card transactions until the end of June 2024. New cardholders will also receive an additional NT$300 credit for reaching the specified spending amount.   According to the Land Bank, its "Mazu Precious Card" serves three purposes: "Ensuring Safety and Wellbeing, Engaging in Public Charity and Welfare, and Enjoying Rewards." The cardholders are primarily followers of the Mazu faith. Over the years, the card has maintained low cancellation and high usage rates, establishing itself as a longstanding favorite among affinity cards offered by various banks.   The Land Bank's Mazu Precious Card features the sacred image of Mazu on its face, and each credit card undergoes a fire-crossing ritual at Baishatun Gong Tian Temple. This allows cardholders to carry it with them for "Ensuring Safety and Wellbeing" and seeking blessings for safe travels. Furthermore, for every general spending transaction, the Land Bank allocates a 0.25% cashback to Baishatun Gong Tian Temple, enabling cardholders to contribute to charity while using their cards.   In contrast to recent announcements by major issuing banks on reduced cashback incentives for 2024, the Bank's Mazu Precious Card continues to offer an unchanged 1% cashback for general spending until the conclusion of June 2024. This applies to domestic and international expenditures, without any limitations on the transaction amount, and the cashback terms remain unaffected. Furthermore, new cardholders who accumulate over NT$3,000 in general spending from the approval of the card until the end of the subsequent month can avail themselves of a first-time spending reward (no registration needed) of NT$300 in card credit. This promotional offer is restricted to one reward per account. The Land Bank’s Mazu Precious Card is integrated with the resources of JCB, offering exclusive privileges for cardholders who reach a specified spending threshold. These privileges include airport shuttle services, five-star dining experiences, discounts on online shopping platforms, and access to JCB-affiliated airport VIP lounges.   To offer convenient services to customers, the Land Bank utilizes a single one-stop platform for personal finance services, allowing online browsing of financial products, simulations, online applications for loans and credit cards, and credit limit adjustments. This functionality enables customers to apply for popular credit cards such as the Mazu Precious Card, "JCB iPASS Precious Card," and "iCash 2.0 Co-branded Titanium Card," as well as set up billing services, all from the comfort of their homes.   In recent years, the Land Bank has been dedicated to achieving "business digitalization" to enhance online services, minimize paper consumption, and realize ESG sustainability and low-carbon goals. Moreover, the bank has established strategic partnerships with collaborators to offer customers enhanced incentives and services, showcasing a dedication to crafting an operational model that brings advantages to both customers and employees.   Contact person: Pao-Ling Liu Tel.: 02-2348-3519

Looking to make your money go further? Land Bank launched the “Get 15% cash back on public transportation with JCB iPASS” promotion, running from December 1, 2023 to May 31, 2024. Cardholders can enjoy 15% cash back when three conditions are met: Use JCB iPASS credit card, spend over NT$100 per month, and use e-statements. The maximum cash back per month per card is NT$100, making you money while you travel.   In a bid to encourage cardholders to do more for the environment, the Bank has been vigorously promoting green consumption. Cardholders can enjoy 15% cash back when three conditions are met: 1. Use of a JCB card issued by the bank (Eternity, Precious, Penghu iPASS Precious, Baishatun Gongtian Temple Precious, IRCAD Precious, Grand Hotel Precious) to travel on public transportation, including MRT, light rail, train, bus, ferry or public bicycle, excluding HSR, regular tickets, or mobile payment; 2. Spend more than NT$100 per month on public transportation using the same credit card; 3. Apply for e-statements.   The maximum cash back per month per card for this promotion is NT$100. Cash back will be debited to the credit card account of the cardholder at the end of the month after two months of spending. The total amount the Bank has set aside for this promotion is NT$1 million and once this has been used up, the promotion will end earlier. This will be announced on the Bank's website.   Since taking office, Hsieh Chuan-Chuan has made “business digitization” as one of her strategic goals. Hsieh has been tirelessly strengthening digital financial services and built a single service platform for personal finance in 2020. The platform integrates services such as personal finance product browsing, calculations, online loan applications, and credit card and limit changes, significantly reducing time and cost for customers and meeting ESG objectives.   As a 100% state-owned bank, the Land Bank has long been investing in digital financial innovation and sustainable development with the concepts of “abundance, harmony, passion, and innovation”. We strive to create a business model that bodes well for the customer and employee with the aim of constructing an ecosystem that coexists and prospers with environmental ecology, industrial development, and the financial sector.   Contact person: Liu Pao-Ling Tel.: 02-2348-3519

Land Bank's dedicated efforts in promoting TWQR (Taiwan Pay Common QR Code Payment Specification) has received wide recognition from the public. At the “2023 Conference on Financial Information Systems” held on the 7th, the Bank was honored with the “Interbank Service Innovation Award” and “Special Contribution Award” in the E-payment Flow Business Category by Financial Information Co., Ltd. (FISC).   Land Bank has been promoting Taiwan Pay at its 150 branches and headquarters with the FISC for some time. Taiwan Pay can be used to pay for daily consumption, transportation, and utility bills. This year, the promotion of TWQR kick started by effectively integrating various QR Code payments in the market. Furthermore, in response to the post release duty payment measure initiated by the Ministry of Finance the Bank has been actively promoting “E-Import Duty Guarantee” in order to abolish paper guarantees. This will help customs carry out investigations and provide convenient services to the public with smart technology, and institutionalize security and transparency. For our long-term efforts, we were honored with the “2023 Interbank Service Innovation Award” by the FISC.   In addition, on par with the government’s universal cash payment policy in April this year, we also launched the “Withdraw $6,000 for a chance to win 60,000 points (equivalent to NT$6000)” and “deposit NT$6,000 to enjoy a high interest rate” promotions to boost the benefits of the policy. This has won the Bank the “2023 Special Contribution Award” from the FISC.   Since taking office, Hsieh Chuan-Chuan has made “business digitization” one of her strategic goals. Under her leadership, the Bank has initiated business digitization focusing on six major areas: digital financial services, digital payment, AI application, big data analysis, cross-industry alliance and collaboration, and digital talent to build the Bank's digitized financial services.   As a 100% state-owned bank, not only have we long been cultivating digital financial innovation and development, we are also dedicated to fulfilling the customer's needs for digitization and convenience. In the future, we will continue to work hard to create a business model that bodes well with the customer and employee with the aim of constructing an ecosystem that coexists and prospers with environmental ecology, industrial development, and the financial sector.   Contact person: Cheng Wen-Pin Tel.: 02-2348-3852