We have bagged two major awards! At the third “Financial Services Awards,” organized by Want Want China Times, Land Bank won both the “Corporate Social Responsibility Award” in the Sustainability Category and “Age-Friendly Finance” in the Service Category. The awards were presented to Tsou Ching-Chang, Deputy General Manager of the Bank, affirming our emphasis and passion on sustainability.
The Bank has been fully supporting FSC initiatives – “Corporate Governance 3.0 Sustainable Development Road Map” and “Green Finance Action Plans 2.0 and 3.0.” The Bank is committed to being on par with the government's net zero by 2050. Moreover, the Bank has established a Sustainable Development Committee and six task forces to enhance our role in promoting sustainability. At Land Bank, we promote the ESG road map and initiate programs led by the chairman, general manager and independent directors and have achieved remarkable results.
With respect to environmental (E) results, we have signed the Equator Principles and GHGs in all operating locations have been inventoried and verified. Aside from this, we have also successfully introduced a climate-related financial disclosure (TCFD) framework and passed BSI’s Level 5+: Excellence. In 2024, the “Nangang Branch High-Efficiency Chiller Project” became the first “voluntary greenhouse gas reduction offset project” approved in the country following amendments to the "Climate Change Response Act."
In terms of our social (S) performance, the Bank was involved in nearly 300 public welfare activities, calling on thousands of its employees to participate in the “Financial Services Carnival,” “Jurassic Adventure Team,” “Leopard Cat's Day,” “I Wan Jan Puppet Theater Campus Tour,” “Urban Wetland Beauty - Elementary School Environmental Education Program,” as well as badminton summer camps. We aim to support environmental education, traditional culture and arts, and care for disadvantaged groups to achieve sustainable social inclusion.
As for governance (G), our utmost priority, as of the end of 2024, female directors of the Bank accounted for 42.86% of all directors. The Board’s structure is robust and diverse and the backgrounds of our directors span the areas of real estate, finance, accounting, law, marketing and technology. In addition, we emphasize the Ethical Corporate Management Principles and conduct unethical risk evaluation, manage risks, comply with laws and regulations and reinforce internal audits and internal controls and information security governance. In 2024, we excelled at the corporate governance evaluation and will continue to improve the effectiveness of internal controls and risk management.
Additionally, with an aging society around the corner, the Bank aims to strengthen its barrier-free facilities by upholding the principle of “age-friendly finance.” We follow FSC’s “Fair Treatment of Elderly Customers in Banking” and regularly conduct employee education and training on providing friendly services to elderly customers. Moreover, we have also developed multiple financial products such as the “Living Trust Integrated Service for Senior Citizens,” “Trust for Senior Citizens” and the “Loans for Senior Citizens.” With these products rolling out, we help the middle-aged, senior citizens and those with disabilities achieve both asset protection and independent living, improving our customer satisfaction rate to 99.55%.
With years of dedicated work, the Bank received the “Sustainable Financing Award” of the Join Credit Information Center, the “Gold Award” in the Sustainability Reporting Category,” and the “Social Inclusion Leadership Award” of TCSA. We also won the “Evaluation of Financial Service Industries to Treat Clients Fairly” (six consecutive years) from the FSC. This year, at the third “Financial Services Awards” organized by Want Want China Times, Land Bank won both “Corporate Social Responsibility Award” in the Sustainability Category and the “Age-Friendly Finance” in the Service Category. By winning these awards, our efforts towards ESG (environmental social and corporate governance) principles and friendly financial services have been truly recognized.
On the path to achieving sustainable development, we, as a state-owned bank, adhere to the core value of “give back to society what we have taken from it.” Based on this notion, we embed our sustainability ideas into the Bank’s core business and shift our management pattern to become an old brand trust by customers’ trust and new mindset needed by them.” We are committed to becoming the most trustworthy financial partner in Taiwan, weaving a brighter and sustainable future for businesses, society and the environment.
Contact person: Liao Pei-Yu
Tel: 02- 2348-3064